Where can you find us?

You can come visit our bookshop at the following address: Ulica Hrvatske bratske zajednice 4, 10001 Zagreb. It is situated at the bottom of the stairs leading to the National and University Library building. More about our location can be found here.

Can I change my order?

If you want to change your order in any way, whether it is regarding your delivery details or products, you can contact us via mail [email protected] or phone 01 6130 112.

How much does delivery cost?

In Croatia and Slovenia delivery costs 4,50 €. For orders over 55 €, delivery is free. For more information about delivery costs in Croatia, as well as other countries, check our Delivery Price List.

How long will it take for my order to be shipped?

Your order will be shipped within 5 business days. If certain products are not readily available, you will be informed about it during the shopping process. More information about delivery can be found here.

Do you deliver outside Croatia?

Yes, we deliver worldwide. If you want to find out more about delivery costs for specific countries click here.

Can I pick up my order on the same day I placed it?

We always notify our customers when their books are ready to be picked up, so you will have to wait for the notification that will be sent to your e-mail address or to the phone number you left as your contact in the order.

What is the Loyalty Club?

You can read all about our Loyalty Club here.

Can discounts be combined?

No, discounts cannot be combined.

Can I return or exchange products?

Yes, you can. However, the customer has to pay for all refund costs. The products have to be packaged and given to a courier who will then take the package, and in the case of an exchange, deliver you the new products. You can find more about this topic in our Return Policy.

I seem to be unable to find my way around the webshop. Is there another way to place an order?

If you’re having problems with your web order, you can always contact us via mail or phone. You can also place an order by phone or mail, but then you have to give us the following information: your name and surname, delivery address, your e-mail and phone number.