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Homepage Items Books College Textbooks Medicine ORGANIZACIJA I UPRAVLJANJE U PODRUČJU ZDRAVSTVENE NJEGE

ORGANIZACIJA I UPRAVLJANJE U PODRUČJU ZDRAVSTVENE NJEGE

Code: 236885
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Published: 2015
Country: Croatia
Language: Croatian
Binding: Paperback
Number of pages: 183
Dimensions: 24 cm
ISBN: 978-953-176-682-1
Price
$ 20,47

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About the Book
Ovaj je udžbenik namijenjen procesu poboljšanja kvalitete rada i zadovoljavanju potreba korisnika zdravstvenih usluga. Uobičajeno se pod pojmom korisnik zdravstvenih usluga razumijeva zdrav ili bolestan pojedinac koji je glavni subjekt u procesu liječenja ili u promociji zdravlja. Kao takav on ima pravo na sudjelovanje u donošenju odluka (u konačnici odlučuje o samome sebi!), uz ključnu pretpostavku da je dobro informiran i da zajedno sa zdravstvenim radnicima dijeli odgovornost za donesene odluke. Danas je u procesu poboljšanja kvalitete stavljen naglasak na stvaranje i očuvanje kulture sigurnosti u zdravstvenim ustanovama. Upravo je zdravstvena njega područje rada koje je i “najkritičnije” jer čini integrativno područje svih aktivnosti koje su vezane za proces pružanja ukupne zdravstvene skrbi. Medicinska sestra jest ili bi trebala biti posrednik u tim aktivnostima i o njezinu znanju i sposobnosti integracije svih aspekata te skrbi ovisi sigurnost bolesnika. Istraživanja su pokazala da su tri čimbenika ključna u procjeni kvalitete rada medicinskih sestara: kvaliteta usluge, povjerenje i pouzdanost. U knjizi je naglašeno da pravo na kvalitetnu njegu ima svaki čovjek, a to pravo postaje osobito važno danas, u vremenu ograničenih materijalnih resursa. Također valja imati na umu da kvaliteta rada i pristupa radu treba biti potreba, a nikako prisila, ona treba biti ugrađena u duh, svijest i stajalište svakoga zaposlenog pojedinca i kao takva činiti temelj ukupne organizacijske kulture.
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FAQ
How long will it take for my order to be shipped?

Your order will be shipped within 5 business days. If certain products are not readily available, you will be informed about it during the shopping process. More information about delivery can be found here.

Do you deliver outside Croatia?

Yes, we deliver worldwide. If you want to find out more about delivery costs for specific countries click here.

How much does delivery cost?

In Croatia and Slovenia delivery costs 4 € | 30,14 kn. For orders over 55 € | 414,30 kn, delivery is free. For more information about delivery costs in Croatia, as well as other countries, check our Delivery Price List.

Can I pick up my order on the same day I placed it?

We always notify our customers when their books are ready to be picked up, so you will have to wait for the notification that will be sent to your e-mail address or to the phone number you left as your contact in the order.

I seem to be unable to find my way around the webshop. Is there another way to place an order?

If you’re having problems with your web order, you can always contact us via mail or phone. You can also place an order by phone or mail, but then you have to give us the following information: your name and surname, delivery address, your e-mail and phone number.

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